Wireless Network Frequently Asked Questions

• Can I access sites outside Monash/Why can I only access Monash sites?
• Does wireless network access cost anything?
• I'm having a problem with my network, where can I get help?
• Where can I find guides on wireless access?
• Where can I find a map of wireless covered areas?

Can I access sites outside Monash/Why can I only access Monash sites?

Yes, access to "external" sites is permitted. If you are unable to access sites outside Monash, your browser probably does not have the proxies set correctly -  Instructions on how to set up proxy authentication for your browser can be found at the ITS MPA (Mandatory Proxy Authentication) website.

Does wireless network access cost anything?

No, at the time of this writing, registration for the wireless network is completely free.

I'm having a problem with my network, where can I get help?

Check the Desktop Services networking issues page first of all. If you are still having problems, please log a job in Desktop Services Jobdesk

Where can I find guides on wireless access?

The ITS wireless page has information for connecting devices to the wireless network.

The ITS PDA page has information for both Palm and Pocket PC, as well as forums and mailing lists. This page includes guides on many topics, including wireless.

Where can I find a map of wireless covered areas?

The ITS wireless maps page has a list of buildings covered, as well as maps.

Didn't find what you were looking for? Ask us via TSG Jobdesk!