IT Service and Support

Welcome to the IT Service and Support Group (ITSS).

• Find your local IT Representatives
  Each Department has their own IT Support Team; find out which one is yours here.
  
  
• Computer Hardware
  Information relating to computer hardware issues
  
  
• Software
  Information on software issues, licensing, loans and purchases.
  
  
• Computer Accounts
  Account information. Includes a discussion of accounts at Monash and account problems.
  
  
• Security
  This section provides information regarding IT security issues, viruses and passwords.
  
  
• Networks Information
  Information on Monash networks available; including the dial up network, as well as the wired and wireless networks.
  
  
• Training
  A number of step by step information guides usefull to users of the Monash network.
  
  
• Student Laboratories
  Student Laboratories information; including where they are and what software is installed on the computers in them.
  
  
• Authority to Extend Computer Access Form
  
  
• Charging Outline 2008 - TSG Desktop Services (73kb pdf)
  
  
• Lotus Notes migration