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Understanding the process of engagement with problem gambling counselling services

We have studied the engagement process at a population level through preparing state-wide summaries over six years of the epidemiology of presenters to Victorian problem gambling counselling services as well as at the individual level. We now know a great deal more about who and how and why people engage with support services to deal with their problem gambling and this has informed policy and service design. We have devised an evidence based theoretical model of engagement and problem gambling service uptake.

Some of our relevant publications

  • Jackson, A.C., Dowling, N, Thomas, S.A., Bond, L., & Patton, G. (Epub 5 February 2008). Adolescent Gambling Behaviour and Attitudes: a Prevalence Study and Correlates in an Australian Population. International Journal of Mental Health and Addiction.
  • Smith, S., Thomas, S.A. & Jackson, A.C., (2004) ‘An Exploration of the Therapeutic Relationship and Counselling Outcomes in a Problem Gambling Counselling Service’, Journal of Social Work Practice, 18, 1, March, 99-112.
  • Crisp, B.R., Thomas, S.A., Jackson, A.C., & Thomason, N., (2001) ‘Partners of problem gamblers who present for counselling: Demographic profile and presenting problems’, Journal of Family Studies, 7,2, 208-216
  • Jackson, A.C., Thomason, N., and Ryan, V., & Smith, S. (1996) ‘Analysis of Clients Presenting to Problem Gambling Counselling Services from July 1 1995 to June 30 1996’, Client and Services Analysis Report No.1 , Melbourne: Victorian Department of Human Services.
  • Jackson, A.C., Thomas, S.A., Thomason, N., Crisp, B.R., Smith, S., Ho, W., & Borrell, J. (1997) ‘Analysis of Clients Presenting to Problem Gambling Counselling Services from July 1 1996 to June 30 1997’, Client and Services Analysis Report No.2 , Melbourne: Victorian Department of Human Services.
  • Jackson, A.C., Thomas, S.A., Thomason, N., Borrell, J., Crisp, B.R., Ho, W., Smith, S.,  & Holt, T.A. (1999) ‘Demographic Profile, Gambling Activity and Service Use of Clients Presenting to Break Even Problem Gambling Counselling Services’, Client and Services Analysis Report No.3 , Melbourne: Victorian Department of Human Services. (ISBN 0 7306 51142)
  • Jackson, A.C., Thomas, S.A., Thomason, N., Borrell, J., Crisp, B.R., Ho, W., Smith, S., & Holt, T.A., (1999) ‘Analysis of Clients Presenting to Problem Gambling Counselling Services, July 1997 to June 1998’, Client and Services Analysis Report No.4 , Melbourne: Victorian Department of Human Services, (ISBN 0 7306 51347)
  • Jackson, A.C., Thomas, S.A., Thomason, N., Holt, T.A., & McCormack, J. (2000) ‘Analysis of Clients Presenting to Problem Gambling Counselling Services, July 1, 1998 to June 30, 1999’, Client and Services Analysis Report No.5 , Melbourne: Victorian Department of Human Services. 70pp (ISBN 0 7311 6052 5)
  • Jackson, A.C., Thomas, S.A., Ross, L., Kearney, E. (2001) ‘Analysis of Clients Presenting to Problem Gambling Counselling Services, July 1, 1999 to June 30, 2000’, Client and Services Analysis Report No.6 , Melbourne: Melbourne: Victorian Department of Human Services 68pp